• Can I buy with a VAT-Exemption? plus icon minus icon
  • Yes, our products are eligible for VAT-exemption. That being said, a VAT-exemption can only be applied by a customer service agent through a custom order invoice. We can not apply for the VAT-exemp... See more
  • Is the battery removable? plus icon minus icon
  • Yes, the battery is removable on your Lumo Bike. Please note you first need to remove the seat entirely and unlock the key before you can remove the battery.  See more
  • Maximize ebike range plus icon minus icon
  • Pedal assist mode A lower pedal assist mode, reduces the amount of power the fatbike provides but results in an increased range.   Riding style Continuous riding at roughly the same speed, as oppos... See more
  • How do I charge the battery? plus icon minus icon
  • Start charging Switch OFF your Lumo One Bike Plugin the charger into a wall outlet. Connect the charger cable to the battery charging port. You can check the charging status by turning the bike ON... See more
  • Where can I buy a bike? plus icon minus icon
  • You can buy the Lumo Bikes directly from our website. See more
  • What is Pedal Assist? plus icon minus icon
  • Pedal Assist automatically activates the engine when you pedal and gives you extra power while riding. The Lumo One comes with 9 levels of pedal assist which you can adjust in terms of engine power... See more
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